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Accessibility & Accommodation Requests

In accordance with the Americans with Disabilities Act (ADA), PPI is committed to ensuring that there is no discrimination against individuals with disabilities on the basis of disability in the full and equal enjoyment of PPI’s goods, services, facilities, privileges, advantages, or accommodations. In furtherance of this commitment, PPI will offer courses in an accessible manner to individuals with disabilities. 42 U.S.C. § 12189; 28 C.F.R. § 36.309. PPI will make modifications as are necessary to ensure that the place and manner in which the course or service is given are accessible to individuals with disabilities. PPI will provide appropriate auxiliary aids and services for persons with impaired sensory, manual, or speaking skills, unless it can demonstrate that offering a particular auxiliary aid or service would fundamentally alter the course 3 or would result in an undue burden. PPI will administer courses in facilities that are accessible to individuals with disabilities or make alternative accessible arrangements. Alternative arrangements must provide comparable conditions to those provided for nondisabled individuals, such as, for example, the same opportunity to interact with an instructor, and ask questions and receive answers in real-time. 28 C.F.R. § 36.309(c) (4)-(5).

Application Process

  1. Download the form here or please contact the Kaplan Special Services Team at to get application emailed to you.
    Complete applications should be directed to:
    Fax: (608) 779-8374

  2. Once your application is received, you will receive an email from the Kaplan Special Services Team (KSS) that your application is being reviewed. KSS may ask additional questions to better understand the nature of the accommodations that may be appropriate. Please be sure to include your contact information with your application.

  3. The Kaplan Special Services Team will coordinate with the local service team as necessary to facilitate the accommodation.

Contact Information

ADA Course Modification Coordinator
Suzanne Novak
Tel: 608-779-5599, extension 2733
Fax: 1-866-619-9414

TTY: TTY users may dial 711 from their TTY phone, at no charge, to be connected with a Telecommunications Relay Services (TRS) operator who will assist with the call. For more information regarding 711, visit

WCAG 2.1 Letter of Reasonable Accessibility

NOTE: Kaplan Professional does not arrange accommodations on your behalf with the test administrator for the official exam you are seeking to take. You must separately request accommodations with the test maker - more information on how to apply can be found on their website.