Our Teams are Here to Help
Fill out the form to have a representative get in touch with you about a purchase or technical support, and find business hours and contact information below.
Contact Information and Availability
Operating Hours (Email Support)
- 8:00 am- 5:00 pm PST, Monday–Friday
- Requests will be responded to within 24 business hours.
Phone & Chat Support
- Phone: 8:00 am–2:00 pm PST, Monday–Friday
- Chat: 6:00 am–4:00 pm PST, Monday–Friday
PPI, A Kaplan Company
332 Front Street, Suite 501
La Crosse, WI 54601
United States of America
PPI Course Access FAQs
You may encounter audio/video issues, or perhaps an inability to connect to the webpage. Please try the following solutions:
- Use one of the other recommended browsers.
- Clear your browser’s cache and cookies:
You will need to request the desktop version of the site:
- In Chrome, click on the three little dots in the bottom right of your browser window, tap the box next to "Desktop Site."
- In Safari, tap and hold the "Aa" in the upper left until the menu appears, and then choose “Desktop Site."
- In Firefox, click on the three dots in the upper right, and then tap the box next to "Request Desktop Site."
Yes, in fact it’s highly recommended!
Please visit https://www.archiebot.com/connection-tester and follow the on-screen instructions to test your browser and audio/video devices.