PPI Course Enrollment Changes

Live Online Courses

Listed below are the enrollment changes available for FE, PE and SE Live Online Courses:

  • Transfer, Same Session: schedule change during the same Live Online session (i.e. move from Tue/Thu to Mon/Wed)
  • Transfer, Future Session: postpone enrollment until the following Live Online session (i.e. switch from spring to fall)
  • Cancel: removal from the course
  • Risk-Free Transfer: postpone enrollment until the following Live Online session because you found out you cannot sit for the upcoming exam (must provide PPI with the application communication from your state board)
  • Risk-Free Cancel: removal from the course because you found out you cannot sit for the upcoming exam (must provide PPI with the application communication from your state board)

Fees

Date of Requested ChangeTransfer: Same SessionTransfer: Future SessionCancelRisk-Free TransferRisk-Free Cancel
Up to 3 Days from Purchase $0 $0 Full Refund $0 Full Refund
Prior to 1st Live Lecture $0 $0 Refund, minus $250 $0 Full Refund
Between 1-3 Days of 1st Live Lecture $0 $0 Refund, minus $450 $0 Refund, minus $250
Between 4-30 Days of 1st Live Lecture $0 $0 Not Available $0 Refund, minus $250
After 30 Days of 1st Live Lecture $0 Not Available Not Available $0 Refund, minus $450

Please Note:

  • All transfers and cancellations include both the Live Online course and PPI Learning Hub digital materials.
  • If you enrolled after the first live lecture date, your purchase date will serve as the first lecture date.
  • If you transfer into a future course, your course materials (OnDemand recordings, PPI Learning Hub, syllabus, etc.) will become available again on the following dates:
    • For courses starting in January/February (course code includes “01”): November 1 of the previous year
    • For courses starting in June/July/August (course code includes “07”): May 1 of the same year
    • For courses starting in September/October (course code includes “10”): July 1 of the same year

How to Request Your Enrollment Change

  • Use the Contact Us Form.
  • Subject Line: Live Online Enrollment Change
  • Choose "Course & Video Support" under the Department drop-down.
  • In the "Comment" field, include your original order number, email address, and type of enrollment change (i.e. transfer future session, cancel, etc.).
  • If requesting a Risk-Free enrollment change, attach the application communication from your state board.


OnDemand Courses (for Pencil-and-Paper Exams)

Listed below are the enrollment changes available for OnDemand courses for PE and SE pencil-and-paper exams offered in April and October:

  • Upgrade: switching from an OnDemand course to a Live Online course before your OnDemand access ends
  • Transfer, Future Session: postpone enrollment until the following OnDemand session (i.e. switch from spring to fall)
  • Cancel: removal from the course
  • Risk-Free Transfer: postpone enrollment until the following OnDemand session because you found out you cannot sit for the upcoming exam (must provide PPI with the application communication from your state board)
  • Risk-Free Cancel: removal from the course because you found out you cannot sit for the upcoming exam (must provide PPI with the application communication from your state board)

Fees

Date of Requested ChangeUpgradeTransfer: Future SessionCancelRisk-Free TransferRisk-Free Cancel
Up to 3 Days from Purchase Pay difference in programs $0 Full Refund $0 Full Refund
Between 4-30 Days from Purchase Pay difference in programs $0 Not Available $0 Refund, minus $250
After 30 Days from Purchase Pay difference in programs Not Available Not Available $0 Refund, minus $450

Please Note:

  • All transfers and cancellations include both the OnDemand course and PPI Learning Hub digital materials.
  • If you transfer into a future course, your course materials (OnDemand recordings, PPI Learning Hub, syllabus, etc.) will become available again on the following dates:
    • For “April Exam Day” courses: November 1 of the previous year
    • For “October Exam Day” courses: May 1 of the same year

How to Request Your Enrollment Change

  • Use the Contact Us Form.
  • Subject Line: OnDemand Enrollment Change
  • Choose "Course & Video Support" under the Department drop-down.
  • In the "Comment" field, include your original order number, email address, and type of enrollment change (i.e. transfer future session, cancel, etc.).
  • If requesting a Risk-Free enrollment change, attach the application communication from your state board.


OnDemand Courses (for Computer-Based-Testing Exams)

Listed below are the enrollment changes available for Self-Paced or Video Review courses for FE and PE computer-based-testing exams offered year-round:

  • Upgrade: switching from a OnDemand course to a Live Online course before your OnDemand access ends
  • Cancel: removal from the course
  • Risk-Free Cancel: removal from the course because you found out you cannot sit for the upcoming exam (must provide PPI with the application communication from your state board)

Fees

Date of Requested ChangeUpgradeCancelRisk-Free Cancel
Up to 3 Days from Purchase Pay difference in programs Full Refund Full Refund
Between 4-30 Days from Purchase Pay difference in programs Not Available Refund, minus $250
After 30 Days from Purchase Pay difference in programs Not Available Refund, minus $450

Please Note:

  • Cancellations include both the OnDemand course and PPI Learning Hub digital materials.

How to Request Your Enrollment Change

  • Use the Contact Us Form.
  • Subject Line: OnDemand Enrollment Change
  • Choose "Course & Video Support" under the Department drop-down.
  • In the "Comment" field, include your original order number, email address, and type of enrollment change (i.e. upgrade, cancel, etc.).
  • If requesting a Risk-Free enrollment change, attach the application communication from your state board.


Materials Policy

  • PPI may release new editions of books and change online content when exam specifications and codes change. Students who change their enrollment dates are responsible for purchase of online access and course materials, including new editions. There may be book upgrades available.
  • If you would like to return books, please see our book return policy at http://www.ppi2pass.com/ReturnPolicy.