PPI Enrollment Terms

Enrollment terms apply to purchases made on ppi2pass.com. They vary by product, but in general, by purchasing a product and checking out on our website, you are agreeing that you understand and agree to abide by the rules and terms associated with your purchase. We make every effort to post all requirements and terms in appropriate places to maintain transparency for all customers. We do our best to maintain consistent enrollment terms, but we do reserve the right to clarify and make changes to improve customer service.
 
Your part in this is to make sure you understand the terms of your purchase and review the terms and policy.
 

PPI prep course schedules are published on ppi2pass.com product pages and your prep course home page. Changes to those schedules are communicated by email. It is the student's responsibility to read the communications and attend class sessions at the scheduled time. If you need to cancel or reschedule your course, applicable enrollment change fees will apply. For details on prep course guarantees, please visit Guarantee Information.

When you make a purchase or create an account on ppi2pass.com, we ask you to provide basic personal information so we can deliver your order and keep you updated about new products and exam specific information. PPI respects your privacy and we never sell or share your personal information. See the Privacy Policy for additional details regarding your personal information.

Special Promotions for a Limited Time

On occasion, PPI may offer a special promotional price on products for a limited time period. When we offer this type of promotion, the specific terms of the promotion will be stated in the marketing material describing the offer. Promotional offer applies only to products as listed in the promotional details. No other products may be applied to the promotion. Promotions are date and/or time specific and expire at 11:59 p.m. CT if date specific. The promotional price cannot be applied retroactively and cannot be combined with any other promotion or offer. PPI reserves the right, in its absolute discretion, to determine promotional price eligibility and may terminate any promotion at any time.

PPI employees work tirelessly to provide you with the best materials and courses to prepare for your professional licensure exam. We want you to be satisfied and pass your exam. If there is anything we can do to improve, please let us know by emailing us at info@ppi2pass.com.

Engineering Exam Tutoring Program—Enrollment Terms (Beta Program)

Welcome to our new Engineering Exam Tutoring Program. We are excited to support you in your studies. Please read these Enrollment Terms carefully as they govern your participation in this beta program. By purchasing and using our tutoring services, you agree to be bound by these terms.

1. Program Overview:

This Tutoring Program is designed to provide personalized support for individuals preparing for various engineering examinations. Our tutoring hours are student-led, focusing on your specific questions and course materials. There are no pre-prepared lectures or agendas; the direction of each meeting is driven by your needs.

2. Beta Program:

Please note that this is a beta program. As such, we are continuously working to improve our services. Your feedback and understanding regarding potential adjustments or changes during this phase are greatly appreciated.

3. Purchase Requirements:

  • Minimum Purchase: A minimum purchase of a 5-hour pack is required to enroll in the program.

4. Level of Service:

  • Meeting Frequency: Your purchased multi-hour pack entitles you to up to two 30-minute meetings, or one 1-hour tutoring meeting per week.

5. Meeting Details:

  • Meeting Duration: Each scheduled tutoring meeting is a minimum of 30 minutes in duration. If a session concludes earlier than 30 minutes, the full scheduled time will be considered utilized.
  • Meeting Focus: Tutoring meetings will focus on topics directly related to your engineering exam course material.
  • Student-Led Meetings: Meetings are student-led. You are expected to come prepared with specific questions and topics you wish to discuss. Our tutors are there to guide you and provide support based on your inquiries.
  • Meeting Recordings: If you consent to recording, a copy of the recording will be provided to you.

6. Scheduling and Rescheduling:

  • Availability: Tutoring sessions are offered online during evenings and weekends in U.S. time zones, subject to tutor availability.
  • Rescheduling Policy: If you need to reschedule a meeting, you must provide a minimum of 24 hours’ notice to your assigned tutor prior to the scheduled start time. Failure to provide sufficient notice will result in the forfeiture of that full scheduled time.

7. Tutor Matching:

  • We will strive to match you with a suitable tutor within four (4) business days of your survey submission.
  • Refund Policy (Matching): If we are unable to match you with an available tutor within the stated four (4) business-day timeframe, you will be eligible for a full refund of your purchased tutoring hours. Once you are matched, fees paid are non-refundable and any unused hours after six months from your purchase date are non-refundable.

8. Expiration and Extensions:

  • Expiration: Your purchased tutoring hours will expire six (6) months from the date of purchase.
  • Extension Option: You may request an extension of your unused hours for up to an additional one (1) year beyond the initial six-month period. Extension requests will be reviewed on a case-by-case basis and are subject to approval. Please contact our support team to request an extension.

9. Tutor Availability:

  • The scheduling of tutoring meetings is subject to tutor availability. While we will do our best to accommodate your preferred times, we cannot guarantee the availability of a specific tutor or specific time slot.

10. Communication:

  • All official communications regarding your tutoring program—including tutoring matching, scheduling confirmations, and important updates—will be sent to the email address you provide during purchase. Please ensure your contact information is accurate and up to date.

11. Modifications to Terms:

  • We reserve the right to modify these Enrollment Terms at any time. Any changes will be posted on our website, and your continued use of the Tutoring Program after such changes constitutes your acceptance of the revised terms. 

12. Contact Us:

  • If you have any questions or concerns regarding these Enrollment Terms or the Engineering Exam Tutoring Program, please do not hesitate to contact our support team. 

Thank you for choosing our Tutoring Program. We look forward to helping you pass your exam.