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Exam Cafe Help, Support, and FAQs

System Requirements
I cannot access Exam Cafe. What should I do?
I cannot see the equations properly in Exam Cafe. What should I do?
How do I enable cookies in Internet Explorer?
What kind of problems and exams does Exam Cafe offer?
What access periods are available and what are the costs for those access periods?
When does my access time begin?
How am I billed?
Can I print problems from exams in Exam Cafe?
How soon can I see solutions and scoring to problems and exams?
Can I pause a timed exam and then restart it?
How do I change my password?
I forgot my password. How do I find out what it is?

  System Requirements
  • Windows 98/ME/2000/XP/Vista, Mac OS X
  • Internet connection
  • Web browser (Internet Explorer® 8+, Firefox® 5+, Safari® 5+, Chrome 17+, and Opera 11+)
  • Cookies enabled on your browser
  Technical FAQs
I cannot access Exam Cafe. What should I do?
    • Make sure you are connected to the Internet.

 

    • Enter your user name (typically your email address) and your Password in the dark grey Log In box in the upper right side of the page.

 

  • Make sure cookies are enabled. If you do not have cookies enabled, you will get a message with instructions on how to enable cookies, or you can refer to the FAQ below on enabling cookies.
I cannot see the equations properly in Exam Cafe. What should I do?
    1. If you are using Exam Cafe on a computer owned by your employer, Java Script or other utilities may be blocked. Exam Cafe relies on these utilities for displaying equations. Check with your technical team to make sure these tools are not being blocked or try accessing Exam Cafe through a computer outside your office.

 

  General FAQs

What kind of problems and exams does Exam Cafe offer?
Exam Cafe offers over 2,000 realistic FE and over 1,300 realistic Civil PE practice problems covering the variety of topics found on the exams. For FE and Civil PE Exam Cafe, you can either solve problems one-by-one, solve problems by topic, or create timed practice exams.

Exam Cafe also offers over 900 nonquantitative Electrical PE and Mechanical PE practice problems.

LEED GA examinees can take a realistic, timed LEED GA practice exam.

What access periods are available and what are the costs for those access periods?
Pricing and access periods vary based on discipline. Please note: if you sign up for 30 days, you will have 30 consecutive days of access to Exam Cafe.

Instructors can create exams and make them available to students for up to 21 days. Click here for Instructor pricing.

When does my access time begin?
Your access time begins when you log in to Exam Cafe for the first time. If you do not log in, your access will automatically expire 12 months after your purchase date.

How am I billed?
While placing your Exam Cafe order online, enter your credit card information online (using Visa, MasterCard, or Discover). Your billing information is processed immediately, and you will be ready to use Exam Cafe.

Instructors who elect to pay for an exam they created will be billed through a mailed invoice once the access period for that exam has expired. Instructors are only billed for the actual number of students who take the exam, not the estimated number of students entered during the exam creation process.

Instructors can create exams and make them available to students for up to 21 days. Click here for Instructor pricing.

Can I print problems from exams in Exam Cafe?
No, you cannot print problems from exams in Exam Cafe.

How soon can I see solutions and scoring to problems and exams?
When you are working problems, you can see your score report as you are working. And, you can see solutions at any time by clicking on the Solve button. When you take a timed exam and have completed the exam, you receive immediate feedback on your score and by topic. You can also view the correct solutions to all problems.

Instructors who have created an exam for students can view exam results immediately after students complete the exam.

Can I pause a timed exam and then restart it?
Yes, you can pause a timed exam by clicking on the Pause button. You can then restart that exam and the elapsed time will begin where you left off.

How do I change my password?
To change your password, first log in to Exam Cafe with your user name and your existing password. Then click on the Change Password button. Enter your new password and then retype it.

I forgot my password. How do I find out what it is?
If you forgot your password, go to the dark grey Log In box, and click on the Forgot Your Password link.

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Five Free Sample Problems Per Discipline Below
FE Exam
Civil PE Exam
Electrical PE Exam
Mechanical PE Exam
LEED GA Exam

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